Niveau 0

Question 191 – 195 refer to the following advertisement, invoice and e-mail.

Although the advertisement talks about ‘those who were with us at the beginning', there is no suggestion that they will be checking their files to see who their first customers were. The offer lasts until July 31st. The correct answer is: Customers who want to buy before August.

We can see clearly on the invoice that the total price is £6181.25

In the sentence, ‘With a 10-year guarantee and a commitment to providing top notch products,' we can see that the best synonym would be ‘first class.'

The e-mail mentions several irregularities between what David Clarke asked for and what he sees on his invoice. He would like them to modify the invoice.

In the e-mail we can see that he needs to have wood windows and not PVC because he lives in a conservation area. In the advertisement, we can see that wooden windows give him the right to 15% off if he orders before the end of July. The invoice is dated the 22nd July so this should not be a problem. Installation is free for orders over £5000. His invoice comes to over £5000 if you include tax, but less than £5000 before tax if you deduct the £500 for installation on his invoice. He should then receive just 15% of his invoice and will have to pay for installation.